Privacy Policy

This privacy policy applies to all users of this website and is governed by the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong). JI Handcraft collects, uses, and discloses users' personal data to provide secure, smooth, and personalized services. The following outlines the contents of this policy:

By placing an order, customers are deemed to understand and agree to this privacy policy, and the policies regarding JI Handcraft's collection, use, and disclosure of personal data may be revised from time to time.

1. Personal Data Collection Statement

  • JI Handcraft only collects personal data necessary for providing services and processing orders.
  • The required information may include: name, date of birth, gender, phone number, email address, delivery address, and payment information.
  • Some of this information is mandatory.

2. Use and Disclosure of Personal Data

User personal data will be used for the following purposes:

  • Providing customer service (including processing orders, payments, delivery, and after-sales service).
  • Offering personalized services, such as responding to customer inquiries and feedback.
  • Sending communications and marketing materials.
  • Conducting surveys and statistical analyses to enhance product sales and service quality.
  • Verifying customer identity.
  • Making necessary and minimal disclosures as required by law.

JI Handcraft may engage or appoint third-party service providers to handle the aforementioned customer services; therefore, some necessary customer data will be transferred to these third-party service providers. All service providers are obligated to maintain confidentiality regarding JI Handcraft and its customers and are only permitted to use the personal data for the purposes stated above.

When necessary, JI Handcraft may disclose and transfer customer personal data to its professional advisors, law enforcement authorities, government bodies, and regulatory agencies for the purposes outlined above.

Any personal data provided by customers will be retained by JI Handcraft.

3. Confidentiality

  • Customer personal data will be treated confidentially in accordance with this privacy policy.
  • Non-personal data provided by customers will be considered non-confidential, such as inquiries, feedback, suggestions, product reviews, and shared works. JI Handcraft may freely use all non-confidential data, including copying, disclosing, transmitting, publishing, broadcasting, and/or posting such data, or creating advertisements, social media posts, products, promotional materials, etc., from non-confidential data.

4. Security of Personal Data

  • JI Handcraft will make reasonable efforts to ensure the secure storage of personal data, which may only be accessed by company staff or authorized personnel.
  • JI Handcraft has implemented various measures to keep customer personal data secure and confidential, including installing SSL encryption certificates and firewalls at the DNS and server levels. However, due to the rapidly changing nature of the internet, no system can be completely invulnerable to breaches; therefore, JI Handcraft cannot guarantee the absolute integrity of any data provided online.

5. Links to Other Websites

This website may contain hyperlinks to other websites operated by third parties. JI Handcraft has no control over the content of these websites or how they handle user personal data. Users should review the privacy policies of these third-party websites to understand how they use personal data.

6. Use of Cookies

JI Handcraft may use cookies on this website to:

  • Allow customers to browse the website smoothly;
  • Enhance security measures;
  • Provide personalized content based on individual customer needs.

Cookies are stored only on the customer's own device and contain data about user preferences when using the JI Handcraft website, allowing the website to make personalized adjustments during the customer's next visit. If customers do not wish to allow this function, they can change their browser settings. However, not using cookies may prevent some features of this website from functioning properly.

7. Rights to Access or Change Personal Data

  • Under the Privacy Ordinance, customers have the right to access and request corrections to the personal data held by JI Handcraft (if necessary).
  • Under the Privacy Ordinance, JI Handcraft reserves the right to charge a reasonable fee for processing any requests for access to or correction of personal data.

8. Clickstream Data and Google Analytics Analysis

  • To enhance your online experience, JI Handcraft may track customer behavior or clickstream data on this website, such as which search engines or websites customers came from, which pages they viewed on this site, and the duration of each page view. This data will only be collected for statistical analysis purposes to improve JI Handcraft's services.
  • Google Analytics is a website traffic analysis service provided by Google. Google uses the collected data to track and analyze website traffic, preparing activity reports and sharing this data with other Google services. Google may use the collected data to create personalized advertisements and for its advertising network. For more detailed information, please refer to Google's privacy policy.

9. Minors

JI Handcraft cannot determine the age of customers online. If a minor (as defined by applicable laws) provides personal data to JI Handcraft without the consent of a parent or guardian, the parent or guardian should contact JI Handcraft to delete the minor's information and cancel the account.