Free shipping for orders over HK$350 (excluding certain promotional items).
Free shipping for orders over HK$350

Payment

We employ the trusted SSL (Secure Socket Layer) 256-bit encryption protocol to ensure that all your shopping processes on our website are thoroughly encrypted. Your payment data will be directly transmitted to the relevant payment service provider, and we do not store or access your payment information.

Payment Methods

Description

Credit Card

Applies to: Lai Chi Kok store / Online shop

Customers can use credit cards for payment at checkout.
*Credit card payment service for online shop is provided by Yedpay.
*Credit card payment service for Lai Chi Kok store is provided by KPay.

AlipayHK

Applies to: Lai Chi Kok store / Online shop

Customers can use credit cards for payment at checkout.
*AlipayHK payment service for online shop is provided by Yedpay.
*AlipayHK payment service for Lai Chi Kok store is provided by KPay.

WeChat Pay HK

Applies to: Lai Chi Kok store / Online shop

Customers can use credit cards for payment at checkout.
*WeChat Pay payment service for online shop is provided by Yedpay.
*WeChat Pay payment service for Lai Chi Kok store is provided by KPay.

Payme / FPS

Applies to: Lai Chi Kok store / Online shop

Customers are required to transfer the payment to the following PAYME / FPS account: 5148 8776 after placing the order. After the transfer, please contact us to expedite the order verification and shipping process.

(If payment is not made within 3 days, the order will be canceled and the related items will be restocked for other customers to purchase.)

If you would like to use PAYME or FPS for payment at the Lai Chi Kok store, please present the relevant mobile screen to the staff for verification after the transfer has been made.

Octopus

Applies to: Only for Lai Chi Kok store

Customers can use Octopus Card to make payments when purchasing products at our Lai Chi Kok store.

Cash

Applies to: Only for Lai Chi Kok store

Cash payment is accepted for Lai Chi Kok store. However, please note that our store has limited cash for change, so we kindly ask customers to prepare sufficient smaller denominations cash if possible.

Delivery

We will dispatch the goods within 2 days after receiving the payment, according to the selected delivery method chosen by the customer. The tracking number will be provided in the order details page for customers to track the delivery status on their own.

Delivery Methods

Description

SF Express

For orders within the same order of HK$350 or above, shipping fee is waived. For orders below HK$350, a shipping fee of HK$30 will be charged.

We offer delivery to your doorstep or to a SF Express intelligent locker. Please check with SF Express for specific delivery coverage.

Please note that we are unable to deliver to remote areas, including Discovery Bay, Ma Wan, Lantau Island, all outlying islands, Hong Kong International Airport, and all border control areas.

SF Express (Freight collect)

Customers are required to pay for the shipping fee directly to SF Express upon receiving the products.

Self-pickup at Lai Chi Kok store

When you choose the option of self-pickup at our store during the ordering process, we will notify you via WhatsApp once your order is ready for pickup. Please note that it usually takes one business day to prepare the products.

If you haven't received our notification, please refrain from coming to the store for pickup as there may not be sufficient stock available at the store.

Note: If we anticipate that we will not be able to deliver the goods on the expected delivery date, we will make an effort to notify you. However, within the limits allowed by law, we do not assume any responsibility for any loss, liability, cost, damage, charge, or expense incurred by you due to delayed shipping.

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